The New York City Department of Information Technology & Telecommunications (DoITT) provides the foundation for NYC’s innovation economy. They serve a vast network of 120 agencies, boards, and offices, more than 8,000,000 residents, 300,000 employees, and 230,000 businesses every day — and approximately 50 million visitors each year. After an extensive procurement process DoITT has chosen Doberman to provide design and innovation training.
– As DoITT is considered to be one of the world’s most progressive metropolitan organizations, we’re very honored that they have chosen Doberman to help them improve their innovation process, says Anders Frostenson, Managing Director, Doberman New York.
Doberman’s work for DoITT will be initiated this fall.
In today’s world, mental health problems have become just as common as physical health issues. That’s why we’re very proud of the new first aid kit we’ve designed together with the Swedish Agency for Disability Policy Co-ordination, Handisam.
The New First Aid Kit is an integrated service and product with the aim to prevent long-term sick leave by erasing taboos when it comes to attitudes towards mental health. The service integrates a wall mounted first aid kit for workplaces (with the traditional bandages and wet wipes) with an easy-to-use self evaluation test, a hotline direct number to a certified mental health care professional and a quick guide how to help a colleague.
The core idea originally came from “Sommardesignkontoret”, a design project for undergraduate students started by SVID and directed, mentored and hosted by Doberman in 2012. The New First Aid Kit is developed together with our partnerns Swedbank, Sveriges Byggindustrier and EON and is currently being tested against 1 000 people around Sweden.
This fall we are once again proud to be invited to a bunch of great design events. We will do our best to share insights and thoughts about everything from responsive product design to our service design approach. Hope to see you there!
Customer centered business and service development
Service Design in Sweden
September 4-5, Stockholm, Sweden
User experience design, user interface design, and web development.
September 5-7, Charlotte, NC, USA
NEXT Service Design
Service Design cases and Innovation Lab
September 16, Berlin, Germany
Alibis for Interaction
Nordic Conference on Participatory Experiences
October 24-25, Landskrona, Sweden
Service design thinking within the travel and tourism industry
November 7-9, Sarasota, Florida, USA
Please contact Magnus Bergmark
at +46 70 927 52 29
or send an email